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Submit a Review
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Average Rating based on
1
Review
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Value For Money
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(5.00)
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Atmosphere
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(4.00)
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Food Quality
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(4.00)
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Service
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(5.00)
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Compared to group supplier averages
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Value For Money
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(3.71)
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Atmosphere
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(3.71)
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Food Quality
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(4.07)
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Service
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(3.79)
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Wendy's
About:
Restaurant summary not available
Last Update:
Oct
7, 2009
Restaurant Profile
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(Review ID: 221)
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1 of
4 people found the following review helpful:
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Very fast serive, and excellent service!, Oct 30, 2008
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Reviewer: Canada Food Critic from Orleans
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Canada Food Critic
saw things this way
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Value For Money
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(5) |
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Atmosphere
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(4) |
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Food Quality
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(4) |
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Service
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(5) |
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Pros:
Service
Cons:
none
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I have left my previous review below because this one is a polar opposite of the last few visits I had at this Wendy’s location.On entering I noticed that there was a short line with about 5-6 order taken and waiting to be filled. Much to my surprise these orders where getting picked off one by one is very short order. With only 3 people in front of me I was still surprised to have me order taken in under 2 minutes and absolutely shocked when it was served up in under a minute after placing the order. Now this is how fast food is supposed to work. Everyone in the back was in their position doing their job and working as one unit. This is in sharp contrast with pervious visits where the kitchen appeared to be in chaos.I took my food and went to eat. Starting with the fries I noticed that they where not as crisp as they should be considering the volume of orders running through. After only being seated a few minutes I saw a guy coming around with a basket of mints asking people how everything was…I thought that was very odd. When he made it over to me I told him everything was good but the fries could be better. He offered to fetch me a new batch. I declined because I was in a hurry and the present ones, thought not crisp, where sufficient. After a brief conversation I learned that this guy was the manager! I was shocked. I let him know what my prior experience was and complimented him on the improvements. I hope that they can keep p the good work because this was one of the very best services I have ever had.Because of the service I have boosted value to a must buy. The atmosphere and food where typical. I suspect the food will only get better at this location because the manager is actively involved.==========================================
As a Wendy's the food was as you would expect. It was not great just average. The restaurant it self is clean and nice. It provide a relaxing place to eat your meal. The service on the other hand is dreadfull. We had to wait about 20 minutes to get our order because the staff had no clue how to operate the restaurant. There was about 6 people waiting for orders and another 2 tables comming back for corrections to thier orders. They could not get an order right if thier lives depended on it. If you want "fast" food this is not your place.
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