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Very good food but where is the service, Sep 28, 2008
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Reviewer: Canada Food Critic from Ottawa
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Canada Food Critic
saw things this way
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Value For Money
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(4) |
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Atmosphere
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(4) |
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Food Quality
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(4) |
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Service
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(1) |
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Pros:
The Swiss Chalet brand is typically very good quality in all locations.
Cons:
On one visit we waited for 10 minutes to be seated... the place was empty... we ended up leaving.
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This is a typical Swiss Chalet. The food is on par with what you would expect at any one of thier locations. Its good food at a reasonable price. I do find that over the year the size of the chicken legs has shrank. If they keep this trend going they may as well change the name on the menue from quarter chicken dinner to 1/8 chicken dinner or wing dinner. The strong negative for this place is that on my last visit I did not get to try the food. My wife and I stood at the "please wait to be seated sign" and after 10 minutes of being ignored we left. The place was empty except for 2-3 tables. There was no evidence of anyone working in the place. I don't know what happened wiht the staff that night but if thats reflective of the service thereis no need to return.
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