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Submit a Review
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Average Rating based on
1
Review
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Value For Money
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(1.00)
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Atmosphere
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(3.00)
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Food Quality
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(1.00)
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Service
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(1.00)
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Compared to group supplier averages
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Value For Money
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(1.00)
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Atmosphere
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(2.67)
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Food Quality
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(1.67)
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Service
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(1.33)
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Montana's Cookhouse & Saloon
About:
Restaurant summary not available
Last Update:
Oct
7, 2009
Restaurant Profile
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(Review ID: 302)
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2 of
2 people found the following review helpful:
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Canada Food Critic
saw things this way
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Value For Money
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(1) |
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Atmosphere
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(3) |
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Food Quality
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(1) |
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Service
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(1) |
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Pros:
None....
Cons:
Food and service
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Well, let me start by saying that this was the first time I have ever sent a meal back to the kitchen. I am usually very tolerable but this was just dreadful. On to the review…So, it was a weekend and the power failed at home and we had not yet eaten supper. So, we decided it was a good night to have a meal out and then go to a movie. So, we left home around 5:45 and got to Montana’s around 6:00. My wife was not too hungry, she just ordered a bowl of soup. I ordered a burger and fries… quick and easy so that we would catch our movie. Oh, we ordered around 6:10.Around 7:00 our food arrived at the table. Considering what we ordered and that the restaurant was half empty this was an exceptionally long time. So, I was already a bit annoyed. Then I sampled the fries… have you ever eaten a day old fry? They are characteristically waxy and stale with no crispness at all. It like eating rubber. Well, my entire plate of fries was like that. I though to myself, it ok, I will just drown them in ketchup. Then I took a bit out of the burger. I immediately noticed the bun was crunchy and though “when did they start toasting the buns”. Then I quickly realized the bun was not toasted, it was stale. I told my wife how stale it was and then I knocked on the bun and she could hear the knocking across the table. They could have just slapped the patty between 2 hockey pucks and had the same result. At this point I was very angry. I pushed my plate away and waiting for a server to get near so that I could ask for the manager. When the manager arrived he asked what the trouble was and I explained and told him that I would not be paying and I would be leaving right away. He offered me the opportunity to pick something else off the menu but I refused and told him I was not giving them a second chance because they messed up the entire meal after taking almost an hour so prepare a burger and fries. I told him I was going to go to McDonald’s for a burger so that could get to my movie. That’s exactly what I did. By the way, my wife’s soup ok but just so you know, she paid $6.99 for about 1 cup of soup. That very expensive but then again we did not pay for the soup either.To sum up: Bad food, Bad service, eat some place else.
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