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Reviewer Comments For:

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Average Rating based on 1 Review
Value For Money 
2.00/52.00/52.00/52.00/5
  (2.00)
Atmosphere 
3.00/53.00/53.00/53.00/5
  (3.00)
Food Quality 
2.00/52.00/52.00/52.00/5
  (2.00)
Service 
1.00/51.00/51.00/51.00/5
  (1.00)

Compared to group supplier averages
Value For Money 
2.75/52.75/52.75/52.75/5
  (2.75)
Atmosphere 
2.50/52.50/52.50/52.50/5
  (2.50)
Food Quality 
2.50/52.50/52.50/52.50/5
  (2.50)
Service 
2.50/52.50/52.50/52.50/5
  (2.50)

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Pipestone Food Company The

About:
Restaurant summary not available

Last Update: Oct 7, 2009

Restaurant Profile
Displaying Reviews 1 - 1 Click for more reviews!
(Review ID: 273)
11 of 15 people found the following review helpful:
 
The only place I ever had the owner make digs about what I wanted being unhealthy., Nov 30, 2008
Reviewer: hobbsy from Wetaskiwin Alberta
    
hobbsy saw things this way
Value For Money  
2.00/52.00/52.00/52.00/5
  (2)
Atmosphere  
3.00/53.00/53.00/53.00/5
  (3)
Food Quality  
2.00/52.00/52.00/52.00/5
  (2)
Service  
1.00/51.00/51.00/51.00/5
  (1)


Pros: The server was good.
Cons: The food took about 45 mins and the frys looked like something you would clean out of a dirty fryer.

When we first entered the pub/ Restaurant the server did meet us with a smile. We placed our order I asked for a poutine. The owner was behind the bar and said, " I'll never serve that, Gravy is something your grand mother makes with flour and water. If you want that go to A&W or KFC". Then told me how unhealthy deep fried food is. After about 40-45 mins we got our order. The fries looked like something cleaned from a 20 year old deep fryer that had never been cleaned. I took the food up to the bar and showed Brady the owner and he said, " That don't look good I'll get you some fresh ones. I said no that was ok because with everything we had eaten we didn't need them he said "well its up to you, your the one paying for them."

Customer service from the OWNER was very very very poor. Maybe He should go to A&W or KFC and learn how to serve a customer.
 
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Response

OWNER COMMENT: I actually recall the incident and it was NOT at the Pipestone Food Company! it was at the Iron Boar Pub - My problem with the complaint is we don't even serve french fries in the dining room -

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